At Biotech Maali, we strive to provide the best products and services to our customers. This Purchase and Refund Policy outlines the terms and conditions for purchasing our products and services, as well as the process for requesting refunds.
Purchase Policy
1. Product and Service Information
• All product descriptions, pricing, and availability are subject to change at any time without notice.
• We make every effort to display the most accurate information, but errors may occur. If we discover an error, we will notify you and provide the option to reconfirm or cancel your order.
2. Order Confirmation
• Upon placing an order, you will receive an email confirmation with the details of your purchase.
• If you do not receive a confirmation email, please check your spam/junk folder or contact us at contact@biotechmaali.com.
3. Payment
• We accept various forms of payment as indicated during the checkout process.
• All payments must be made in advance. Orders will not be processed until payment is received.
Refund Policy
1. Eligibility for Refund
• If you are not satisfied with your purchase, you may request a refund within 24 hours of purchase.
• To request a refund, please email us at contact@biotechmaali.com with your order details and reason for the refund.
2. Non-Refundable Items
• Sale items are not eligible for refunds.
• Services rendered (such as consultations already conducted) are not eligible for refunds.
3. Refund Amount
• If eligible, the refund will be processed for the amount received by us, excluding any shipping charges or fees incurred.
• Refunds will be credited back to the original payment method used during purchase.
4. Processing Time
• Refund requests will be processed within 15-20 business days from the date of approval.
• You will receive a confirmation email once the refund has been processed.
Contact Information
If you have any questions or concerns about our Purchase and Refund Policy, please contact us at:
Biotech Maali
Brand by FARM AMMINO AGRITECH PVT LTD
1st Floor, 282/C, 10th Main Rd, 5th Block, Jayanagar, Bengaluru, Karnataka 560041
Email: contact@biotechmaali.com
Phone: +91 7892078318
Thank you for shopping with Biotech Maali. We value your business and strive to ensure your satisfaction with our products and services.